Jon Soter
Utilities Manager

Plumbing Shop

The Plumbing shop maintains campus water and sewer systems, wells, irrigation systems, and fire sprinkler systems. We test backflow prevention devices and handle all major plumbing repairs.

The Steam shop maintains all steam and condensate lines once they leave the steam plant through manholes and steam tunnels. We also maintain all steam equipment for hot water and building heat.

Sean Moon
Plumbing Supervisor

Steam Plant

The Steam Plant supplies hundreds of thousands of pounds of steam to UNCG daily working three 8 hour shifts. Steam Plant operators are at work nights, week end and holidays to make the steam used to heat campus, provide hot water, humidification control and cafeteria uses.

Steam Plant Operates and maintains 4 high pressure steam boilers and a fleet of hydronic boilers.

Lester Rogers
Steam Plant Supervisor


The electricians provide a service to the students, faculty, and staff by providing good lighting for safety and security. They also offer the comfort of knowing the buildings are equipped with smoke and fire systems throughout the buildings. The electricians are responsible for all power on campus. They have several electrical tasks they perform which include fire alarm systems, exterior lighting for buildings, parking decks, walkways, and streets. They also provide power for emergency generators in critical areas. The electricians offer support to Duke Power. Duke Power supplies power to one central sub-station which switches the power to usable voltages for each building. They also help contractors with access to buildings, location of equipment and underground locating of utilities. They respond to fire alarm calls from the Police Department and the alarm companies that help repair and check the various systems we have on campus. They offer power wagons at special events and work closely with the other shops and departments on campus.

David Alcon
Electric Supervisor


The HVAC-R shop performs preventive maintenance and repairs throughout the entire campus on a wide variety of equipment, ranging from window ac units and refrigerators, to walk-in coolers and chillers. Our workload is constantly growing due to renovations and the additions of new buildings throughout the campus. We try to avoid a lot of major repairs and service disruptions through our PM (Preventive Maintenance) program, and our Alarm Flash program. Our PM program schedules and generates work orders on every piece of equipment that we maintain. Lots of major repairs are avoided by PM work orders, which enable us to repair smaller problems before they have a chance to grow.

Our Alarm Flash program is a fully automated system that sends a warning message to a pager. The pager is carried by one of our shop members 24 hours a day, 7 days a week, and holidays. There is a pre-determined temperature set point in each of our automated buildings. When the space temperature in the building gets too far above or below the temperature set point, the system automatically calls the pager and tells the tech which building is having a problem and what the problem is. This enables us to repair a lot of problems before our customers realize there is a problem.

We maintain a central chiller plant that produces up to 6,000 tons of air conditioning to approximately 26 buildings. This plant produces 42 degrees water that is piped thru as large as 24" pipe to each of these buildings and pumped thru air handling units to give you the air conditioning in your building.

The HVAC-R shop makes a constant effort to keep all of our customers comfortable and happy. Chances are, when you enter your building first thing in the morning and the temperature feels pleasant, it is thanks to the skills of the folks in the HVAC-R shop.

Gary Denny
HVAC Supervisor


The Asbestos team provides minor asbestos abatement and testing of suspected locations on campus.

If you suspect an area contains asbestos: DO NOT DISTURB. Leave the area alone and call Lester Rogers, Facilities Operations Shops at 334-5336 or the Office of Safety at 334-4357.

Energy and Water Conservation Act Strategic Energy Plan Tips and Goals Energy Links UNCG Standards of Comfort


The University of North Carolina at Greensboro's energy usage for fiscal year 2015-2016 was approximately 56% natural gas, 43% electricity, and less than 1% No. 2 fuel oil. This energy usage is broken down into the following categories:


UNCG receives water and sewer service from the City of Greensboro. The University owns a distribution system that receives water through three (3) City master meters and distributes it to over 60 buildings. UNCG also has water service for several outlying properties as well. Most buildings on campus have UNCG-owned water meters that are read and manually entered into a database. Where water is used for irrigation or cooling towers, submeters have been installed so that the University can calculate non-sewer credits for water that does not enter the sanitary sewer system and receive appropriate reimbursement from the City of Greensboro. In fiscal year 2015-2016, the University water accounts totaled approximately $1,035,082 for 133 million gallons of water. The non-sewer water credits were for approximately 38 million gallons of water.

Natural Gas

Piedmont Natural Gas (PNG) provides gas service through individual meters to the campus and outlying properties. Natural gas is used as fuel for furnaces, boilers, cooking, and some generators. All of these accounts, except for the steam plant, are small enough that the gas and delivery service are provided under PNG's small general service rate or residential rate schedules.

The steam plant's natural gas is bought through a marketer who buys gas on the wholesale market, and negotiates interstate and local transportation costs. The marketer and the College agree on prices to pay for the purchase of gas futures and triggers are set to buy gas when prices drop to those levels. The marketer also negotiates with TRANSCO, the interstate pipeline company, and PNG to get the lowest transportation rates possible. When negotiating transportation costs, the marketer uses the total cost per BTU of gas compared to the cost per BTU of #2 fuel. Our gas bill has been reduced by about 5% using this strategy.


Duke Energy provides electric power to the campus through 97 accounts. Approximately 47 of those accounts are for the Lofts on Lee and Spartan Village on West Gate City Blvd. Others are for either leases for public lighting or for power to very small, dispersed loads such as irrigation systems, emergency phones, and entrance signs. In fiscal year 2015-2016, the total electric bill for the campus was $5.3 million for 80 million KW hours, or 274 billion BTU

Controls Shop

The Controls Shop is responsible for the operation, maintenance, and repair of the University's Building Automation Systems, HVAC controls, and electronic devices. The Controls Shop is also responsible for the integration of utility meters into the Building Automation System, including electricity meters on all of the University's buildings and other utility meters not provided by Duke Energy, Piedmont Natural Gas, or the City of Greensboro (water). In order to help ensure that campus buildings use energy efficiently, the Controls Shop also has a program of "tuning up" or retro-commissioning HVAC system controls.

Douglas Cato
Campus Mechanical Engineer