Facilities Operations

A Department in Facilities



The Asbestos team provides minor asbestos abatement and testing of suspected locations on campus.

If you suspect an area contains asbestos: DO NOT DISTURB. Leave the area alone and call Facilities Operations Shops at 334-5584 or the Office of Safety at 334-4357.

Controls Shop

The Controls Shop is responsible for the operation, maintenance, and repair of the University's Building Automation Systems, HVAC controls, and electronic devices. The Controls Shop is also responsible for the integration of utility meters into the Building Automation System, including electricity meters on all of the University's buildings and other utility meters not provided by Duke Energy, Piedmont Natural Gas, or the City of Greensboro (water). In order to help ensure that campus buildings use energy efficiently, the Controls Shop also has a program of "tuning up" or retro-commissioning HVAC system controls.


The electricians provide a service to the students, faculty, and staff by providing good lighting for safety and security. They also offer the comfort of knowing the buildings are equipped with smoke and fire systems throughout the buildings. The electricians are responsible for all power on campus. They have several electrical tasks they perform which include fire alarm systems, exterior lighting for buildings, parking decks, walkways, and streets. They also provide power for emergency generators in critical areas. The electricians offer support to Duke Power. Duke Power supplies power to one central sub-station which switches the power to usable voltages for each building. They also help contractors with access to buildings, location of equipment and underground locating of utilities. They respond to fire alarm calls from the Police Department and the alarm companies that help repair and check the various systems we have on campus. They offer power wagons at special events and work closely with the other shops and departments on campus.


The HVAC-R shop performs preventive maintenance and repairs throughout the entire campus on a wide variety of equipment, ranging from window ac units and refrigerators, to walk-in coolers and chillers. Our workload is constantly growing due to renovations and the additions of new buildings throughout the campus. We try to avoid a lot of major repairs and service disruptions through our PM (Preventive Maintenance) program, and our Alarm Flash program. Our PM program schedules and generates work orders on every piece of equipment that we maintain. Lots of major repairs are avoided by PM work orders, which enable us to repair smaller problems before they have a chance to grow.

Our Alarm Flash program is a fully automated system that sends a warning message to a pager. The pager is carried by one of our shop members 24 hours a day, 7 days a week, and holidays. There is a pre-determined temperature set point in each of our automated buildings. When the space temperature in the building gets too far above or below the temperature set point, the system automatically calls the pager and tells the tech which building is having a problem and what the problem is. This enables us to repair a lot of problems before our customers realize there is a problem.

We maintain a central chiller plant that produces up to 6,000 tons of air conditioning to approximately 26 buildings. This plant produces 42 degrees water that is piped thru as large as 24" pipe to each of these buildings and pumped thru air handling units to give you the air conditioning in your building.

The HVAC-R shop makes a constant effort to keep all of our customers comfortable and happy. Chances are, when you enter your building first thing in the morning and the temperature feels pleasant, it is thanks to the skills of the folks in the HVAC-R shop.


The Plumbing shop maintains campus water and sewer systems, wells, irrigation systems, and fire sprinkler systems. We test backflow prevention devices and handle all major plumbing repairs.

The Steam shop maintains all steam and condensate lines once they leave the steam plant through manholes and steam tunnels. We also maintain all steam equipment for hot water and building heat.

Steam Plant

The Steam Plant supplies hundreds of thousands of pounds of steam to UNCG daily working three 8 hour shifts. Steam Plant operators are at work nights, week end and holidays to make the steam used to heat campus, provide hot water, humidification control and cafeteria uses.

Steam Plant Operates and maintains 4 high pressure steam boilers and a fleet of hydronic boilers.