Facilities Operations

A Department in Facilities

Facility Services

Facility Services

“The goal of the Facility Services department is to provide professional services to the University with great customer service.”

Ross Rick
Assistant Director for Facility Services



Contact Information

Phone: (336) 334-5997
Fax: (336) 256-1166
Customer Service Center: (336) 334-5684

Hours of Operation

Day Shift: 4:30 AM – 1:00 PM
Day Shift: 5:00 AM – 1:30 PM
Night Shift: 4:00 PM – 12:30 AM


Daily Common Area/Restrooms

  • Empty waste – Recycling collection receptacles
  • Clean and restock restrooms
  • Clean classrooms and blackboards
  • Clean public areas (corridors, lobbies, and entrances)
  • Clean drinking fountains and elevators
  • Vacuum all carpet
  • Re-postion furniture

Weekly Office Cleaning

  • Dust window sills
  • Remove spider webs
  • Damp wipe horizontal surfaces excluding desk and computer/monitors
  • Dust ledges, counter tops, and furniture
  • Vacuuming area wall to wall
  • Clean the telephone hand set
  • Empty waste basket and recycling containers
  • Re-position furniture
  • Turn out lights
  • Secure area

Monthly Office Cleaning

  • Clean vents

Annual Office Cleaning

  • Strip and refinish floors as needed
  • Carpet shampooing

Billable Services

  • External and internal window washing
  • Venetian blinds
  • Limited upholstery cleaning
  • In-house furniture moving
  • Special events (i.e. Commencement, sporting events)

Emergency Services

  • Snow/Ice removal
  • Flood clean-up
  • Blood borne pathogen clean-up

Zone 1

Supervisor: VACANT

  • Graham
  • Curry
  • McNutt
  • Studio Arts
  • Ferguson

Zone 2

Supervisor: Sylvia Bland

  • Foust
  • Forney
  • Cone Art
  • Brown
  • UNCG Auditorium
  • Charmichael
  • 996 Spring Garden St.
  • Stone
  • Alumni House
  • Faculty Center
  • Taylor

Zone 3

Supervisor: Ernest Brooks

  • MHRA
  • Coleman
  • Campus Floor Crew

Zone 4

Supervisor: John Tinnin

  • Mossman
  • Jackson Library
  • Bryan
  • School of Education Building

Zone 5

2nd Shift Supervisor: Greg Poteat

  • 1605 Spring Garden St.
  • 500 Forest St.
  • 326/328 Tate St.
  • Baseball and Softball Stadiums
  • Baseball Training Facility
  • EUC
  • Gray Home
  • Coleman
  • Jackson Library
  • Mossman
  • Campus Supply
  • Sink
  • Kaplan
  • Studio Arts

Zone 6

2nd Shift Supervisor: Ronald Burkes

  • 100 W. Market St.
  • 119 & 127 McIver St.
  • 1605 Spring Garden St.
  • 500 Forest St.
  • Campus Supply
  • Carter Daycare
  • Curry Daycare
  • Walker Parking Deck
  • North Drive Daycare
  • Mossman
  • Music Building
  • Oakland Parking Deck
  • Post Office
  • Print Shop
  • Sullivan Science

Zone 7

Supervisor: Elizabeth Swinson

  • 723 Kenilworth St.
  • Kaplan Wellness Center
  • Eberhart
  • EUC
  • Police Department
  • EHS – Safety Office

Zone 8

Supervisor: Pierre Springs

  • Petty
  • Sullivan Science
  • Eberhart
  • Moore Nursing
  • 1100 W. Market St.
  • 320 McIver St.
  • 840 Neal St.
  • 821 W. Aycock St.
  • Music Building