Hours of Operation
Monday – Friday
8:00 AM – 5:00 PM
The primary mission of the Customer Service Center is to provide information and support to the faculty and staff of the University concerning facility maintenance, repair, and renovations. The Customer Service Center relays problems to trades in a fast and efficient manner. Customer Service also assigns trades for work done outside the daily repairs and maintenance. The Customer Service Center is responsible for calling in all elevator and pest control problems.
The Customer Service Center generates work throughout day electronically; and at 10:30 AM and again at 4:30 PM on paper. Emergency work orders called in between these times are dispatched to the appropriate trade immediately.